Frequently Asked Questions

Frequently Asked Questions

Who is eligible?

Referrals can be submitted by anyone 18 years of age or older.

What is a valid referral and how can they be successful?

A referral is defined as a named contact that may have an interest in purchasing lawn care services from Lawn Doctor. A referral is considered successful when the named contact purchases an annual lawn care program with Lawn Doctor, becoming a customer, and receives their first service.

Do I have to be a Lawn Doctor customer to make referrals?

No, the Lawn Doctor "Spread the Green" Program is open to customers and non-customers.

What if my referral does not become a Lawn Doctor customer?

Gift cards are only issued for referrals that result in a sale of an annual lawn care program from Lawn Doctor and the named contact receives their first service. Referrals that do not become customers are not eligible for rewards.

What if my referral is already in contact with Lawn Doctor?

Qualifying referrals must be an introduction to an account that is not actively engaged with Lawn Doctor.

Do I need to know the person I am referring?

While it is not a strict requirement, Lawn Doctor highly recommends that you know the person you refer to us, and that you confirm with that person that it's fine for Lawn Doctor to contact them.

Can the rewards for referring be combined with other discounts?

No, rewards for referring or being referred cannot be combined with coupons, offers, discounts, or prior purchases of any kind.

What if I have additional questions?

If you have additional questions, please send a message to referrals@lawndoctor.com and we will be happy to assist you.